Welcome to ReNeuSleep

Data Privacy Policy

By entering this website, the visitor consents to the terms of this policy. By submitting his/her Information to RENEUSLEEPINDIA LLP, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy.

Introduction

 At RENEUSLEEP INDIA LLP (RENEUSLEEP INDIA LLP), RENEUSLEEP INDIA LLP respects the privacy of individual/visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this RENEUSLEEP INDIA LLP website and comply with all legal, regulatory and/or contractual obligations related to privacy. RENEUSLEEP INDIA LLP has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default. This policy covers the processing, storage, and access to Information as required under lawful and/or contractual activities with RENEUSLEEP INDIA LLP or otherwise required in the normal course of business. It describes RENEUSLEEP INDIA LLP’s policies and procedures on the collection, usage, and disclosure of Information provided/received by natural persons and meets the requirements established under:

The Information Technology Act, 2000 – Section 43A.
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

1) Scope

This policy applies to all visitors of this RENEUSLEEP INDIA LLP’s website.

2) Information covered by this Policy

This policy applies to Information collected and processed by RENEUSLEEP INDIA LLP consisting of following.

2.1) Personal information is information related to a visitor or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

2.2) Sensitive personal data or information (“SPDI”) is such personal information that is collected, received, stored, transmitted or processed by RENEUSLEEP INDIA LLP, consisting of:

• Password;

• Financial information such as bank account or credit card or debit card or other payment instrument details;

• Physical, physiological and mental health condition;

• Sexual orientation;

• Medical records and history;

• Biometric information;

• Any detail relating to the above personal information categories as provided to RENEUSLEEP INDIA LLP for providing service; and

• Any of the information received under above personal information categories by RENEUSLEEP INDIA LLP for processing, stored or processed under lawful contract or otherwise.

Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

3. Purpose

RENEUSLEEP INDIA LLP shall collect and use Information for legitimate business purposes in order:

• That a visitor may download product information, order products and take advantage of certain other features of RENEUSLEEP INDIA LLP’s website;

• To provide information or interactive services through this website, to the visitor’s e-mail address or, where the visitor wishes it to be sent by post, to the visitor’s postal address;

• To seek the visitor’s feedback or to contact the visitor in relation to the services offered on RENEUSLEEP INDIA LLP’s website;

• To process orders or applications submitted by the visitor;

• To administer or otherwise carry out RENEUSLEEP INDIA LLP’s obligations in relation to any agreement that the visitor may have with RENEUSLEEP INDIA LLP;

• To anticipate and resolve problems with any goods or services supplied to the visitor;

• To create products or services that may meet the visitor’s needs;

• To process and respond to requests, improve RENEUSLEEP INDIA LLP’s operations, and communicate with visitor/s about RENEUSLEEP INDIA LLP’s products, services and businesses; and

• To allow the visitor to subscribe to RENEUSLEEP INDIA LLP’s news alerts.

4. Collection of Information

Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither RENEUSLEEP INDIA LLP nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As a normal business practice, RENEUSLEEP INDIA LLP may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.

5.Access, Correction of Information & withdrawal of consent

Any modifications/corrections required to the Information can be carried out on the website. In the event the visitor is unable to do so due to lack of functionality in RENEUSLEEP INDIA LLP’s website and/or the visitor wants to withdraw his / her consent to provide SPDI, he/she may contact the Grievance Officer, the details thereof are provided in clause 8 of this policy.

6. Retention, Processing & storage of Information:

6.1) 1 RENEUSLEEP INDIA LLP shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
6.2 RENEUSLEEP INDIA LLP has implemented required security practices and standards in line with the global standards and has a comprehensive documented information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with RENEUSLEEP INDIA LLP’s nature of the business. It is being reviewed periodically to keep pace with business, technology, and regulatory changes.

7. Disclosure of Information

7.1) RENEUSLEEP INDIA LLP shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law. However, RENEUSLEEP INDIA LLP may be legally required to disclose the Information in the following cases:
• Where the disclosure is necessary for compliance with a legal obligation;
• Where mandated under the law by government agencies to disclose such Information.
7.2) Where necessary, RENEUSLEEP INDIA LLP may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. In such cases, RENEUSLEEP INDIA LLP will only share Information related data when RENEUSLEEP INDIA LLP is assured that:
• The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.
• The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure the security of the Information shared.

8. List of cookies we collect
The table below lists the cookies we collect and what information they store.

COOKIE Name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

9.Feedback or Concern
For feedback or concern, if any, kindly Email: info@reneusleep.com

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